Welcome to the brooksandconquest.com website Terms & Conditions for use.

These Terms & Conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.

Before you place an order, if you have any questions relating to these Terms & Conditions, please contact us by email at admin@brooksandconquest.com or call us on +44 (0)1487 842589 between 9.00am – 5.00pm, Monday to Friday.

Brooks and Conquest Cyder
Lower Barn Buildings
54 High Street
PE28 3JB
TEL: 0148 784 2589
Email: info@brooksandconquest.co.uk
Vat No:

Our Cyders are whole juice products fermented with natural yeasts and each barrel is therefore unique. As a result, the bottled products varies with time and the supply of any particular variety may be limited.

Due to the natural processes of making our Cyder, the drinks may very occasionally appear slightly cloudy or have a small amount of debris present. The transportation of bottles will aggravate this, so we recommend that you allow bottles to stand for a while before consumption to enjoy it at it’s best. However, this ‘debris’ is in no way harmful if poured into the glass or drunk, but just gives a cloudy effect.

Order from 1 to 24 bottles, defined as standard sized 750ml bottles via this website. Browse through our cyders, select items you wish to purchase and add to the shopping basket. For larger quantities email: info@brooksandconquest.com

Once completed click Checkout and complete a few details to process your order.

Costs for deliveries are additional to the price of the product. Despatch will normally be on a next working day courier service. Our delivery restriction of UK Mainland is determined by our couriers’ interpretation of geography. Couriers charge extra for Scottish Highlands and have their own map of where the Highlands are (PA, PH, DD, KA, IV, KW, AB and PA40 postcodes) so we’ll have to contact you for extra delivery (approx £9). Scottish Islands and Northern Ireland would also require additional payment. Please contact us for a quote. We can only deliver to the UK. Parcels must be signed for by someone over 18.

Upon receipt of your order and payment clearance, we will despatch the goods as detailed above. If in the unlikely event that your chosen goods are out of stock, no longer available and we cannot meet your requirements we will credit your method of payment and advise you by Email.

If our courier is unable to deliver your goods he will leave details of options for delivery.

Your order should arrive within 3 to 7 working days. It is essential to check all goods before signing for them. If you are unfortunate enough to receive a damaged consignment, please write ‘Damaged’ clearly on the consignment note beneath your signature, or if you have not received your cyder within 10 days of ordering, please advise us by e-mail at admin@brooksandconquest.com or call us on 0148 784 2589 between 9.00am – 5.00pm, Monday to Friday.

Please note items that are returned to us by the courier as undelivered we will not provide a second free delivery for customers who would still like the order.

Payment can be made on-line we accept all major credit and debit cards. All transactions are processed using a leading secure on-line payment provider. All card numbers are encrypted using the latest encryption methods they are not held in clear text on any website. In plain English this site is secure; your card details cannot be obtained by any other party. You are responsible for confirming that you are the legitimate holder of the credit/debit card and that your details are correct. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.

If the issuer of your payment card refuses to authorise payment, we will not be able to process your order and a message will appear informing you that the transaction cannot be processed.

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

This website and its content are protected by copyright all rights reserved. Any redistribution or reproduction of part or all of its contents in any form is prohibited. You may not, except with our express written permission distribute or commercially exploit the content or transmit it or store it on any other website.

The price is inclusive of any payable V.A.T. in the U.K.

You warrant that the information entered onto Order Form is true.
Where we sell to you under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) your statutory rights are not affected by this Agreement.

If you are not completely satisfied with your purchase, you can return the products to us for a refund (we will refund the product cost only and not refund any postage costs) within 14 days of receipt of goods, provided that:

The goods are unused.

The goods are undamaged.

The packaging is complete and undamaged.

The goods are in a saleable condition.

Please make sure your name and address are clearly visible on the return form.
Please obtain proof of return of your goods. We recommend Recorded, Special or Insured Delivery are used, as we do not accept liability for goods lost in transit.

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